Did I tell you I cancelled my dentist appointment? The one I made awhile ago? When I called and it took a half hour to set up an appointment? Call me crazy, but the rigamarole of having to repeat my date of birth and address nineteen times just didn’t… sit right with me.
Are you thinking “Julie, why did you go through all that just to cancel?” Because if you are, yeah, I see your point. Except get a load of this:
When I called them back to cancel, they could not find the record of me making an appointment in the first place.*
Nope. No thanks.
*They eventually found the appointment, but it took several minutes of me verifying my name, address, phone number, blood type, and the name of my first grade teacher.
* * * * *
I ended up scheduling an appointment at my previous dental office. I’d wanted to find something closer, but I will gladly take an extra ten minutes’ drive for friendly, organized, efficient staff. My appointment was today. I’ll write more about it later.